Your Program – Your Way

Turnkey Solutions for Program Implementation

Many important benefits of a GoodCents program derive from our turnkey approach. Through one contract with GoodCents, your electric utility will be positioned to develop the project plan, complete economic analysis, deliver on the marketing components, address engineering and technical issues, assist with regulatory approvals and install the solution.

The attraction of the turnkey solution over a component purchase is that there is significantly less risk because there are no handoffs between providers. In addition, by using one project manager and integrated systems across all components of the solution, significant efficiencies can be gained. This offering allows the utility to implement programs with a smaller staff.

Creating a Program Uniquely Yours

The turnkey services GoodCents offers fall into two broad categories. Professional services include market research, marketing campaign development and execution, customer recruitment, as well as ongoing program evaluation and assessment. Implementation services include field implementation and installation, and program operations. GoodCents will work with you to incorporate the services you want in the program we develop with you. You may also take advantage of these services individually (or as we say, “a la carte”).

Explore the links below to learn more about our programs.

4 Demand Response Programs

• GoodCents Direct- direct load control
• GoodCents Select - price-responsive load management

4   Energy Efficiency Programs       

• GoodCents Home Energy Audit
• GoodCents Dealer Referral and Quality Contractor
• Goodcents Home New Construction  

Program Management — the GoodCents Way

Program management the GoodCents way is not just a matter of:

4   Our GoodCents Customer Contact Center— a state-of-the-art call center

4   Our Outreach Marketing Management and Tracking System (OUTREACH), which imports
 data from utility customer billing systems, keys-in on successful marketing target
 areas, quickly analyzes marketing successes and failures, and provides utilities with
 marketing status reports

4   Our Visual Control Room (VCR) Scheduling and Routing System, which allows us to build
 efficient daily routes for technicians while meeting constraints and requirements imposed
 by customers.

4Our Intelligent Contact Unit (ICU) system that enables us to generate and manage work
 orders, track inventory, and manage, from one central location our field installation
 process and customer care.

It’s also the way we treat your customers — when we’re in front of them, we are you.

Read more about Program Management — the GoodCents Way.