Consider Our Staff Your Staff

Utilities are experiencing a renewed interest in demand-side management. At the same time, competitive and market pressures are forcing them to seek and implement new technologies and services that will either increase profits or decrease costs. And these challenges often must be met with a staff that has been severely downsized over the past several years.

Many utilities no longer employ expensive, highly trained staff in the market research, load research, program planning or load forecasting areas. Instead, they are looking to in-house project managers who outsource these professional needs.

In addition, many utilities no longer have the experienced in-house technical staff required to plan and carry out a large installation of new equipment on or in its customers’ homes.

That’s where GoodCents comes in.

Implementation Services, Consulting Services, and Related Products

The turnkey programs GoodCents offers to its utility clients rely on two broad categories of expertise and professional products that utilities can also purchase:

• Implementation Services include project management and reporting, a team of experienced installation technicians, routing and tracking systems, database management, and call center services.
•   Consulting Services include marketing program evaluation, marketing program development, market research, market forecasting, load research, pricing and rate design, demand-side program planning and evaluation / integrated resource planning / regulatory support and expert testimony.
• Products developed by our professional staff include a utility rate analysis software package (Rate Manager) and several software products for weather forecasting and analysis.