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GoodCents Implementation Services cover
everything needed to fully implement a mass-market installation program,
including:
- Experienced
and qualified technicians

- Fully
automated routing and tracking systems
- Resources
and training
- Database
management
- Call center
services
- Program and
project management
- Trouble-call
dispatch
- Quality
control
We can take full responsibility for the implementation of programs, or integrate our systems with yours to ensure smooth, seamless delivery to your customer’s premises
and to your quality standards.
Our systems-based approach means that we
can utilize our automated workflow management methodologies to handle
any aspect of a program—from the creation of work orders through labor
recruitment, training and management, installation, inventory control,
asset management, and customer service.
GoodCents develops and manages demand response and energy
efficiency utility programs in locations across North America, and our
approach is always local. To support utility mass-market programs, we
create and staff local project management offices, with an on-site
project manager and energy
technicians who are recruited locally and who work for GoodCents.
Turnkey Program Potential
GoodCents also provides a full range
of Consulting Services,
including marketing program development, market research, market
forecasting, load research, pricing and rate design, demand-side
program planning and evaluation, integrated resource planning, and
regulatory support and expert testimony. Select from these services, or combine them with
implementation services to obtain a total turnkey business solution.
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